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Dear Valued Customer,
Hello, my name is Frank Bell, the Chief Operating Officer at
Sterling Currency Group / DinarBanker. On behalf of owner Ty Rhame,
I would like to tell you how proud we are of the great team we have
here at Sterling. We all work hard to provide each of you with a
satisfying experience when you buy currency from us. Our team has
deep expertise across a number of fields to assist you by providing
fast and reliable service. Our goal is to deliver world-class
service with a “can do” attitude. We understand that the key to
earning your trust – and your business – is to deliver what we
promise every time and on time.
We are very proud of the customer experience we offer at www.sterlingcurrencygroup.com. We are always
looking for ways to make it even better, and we’d like to hear
directly from you! Please click here to share with us
any of your comments, questions, or suggestions about how we can
continue to offer the best customer service. We look forward to
hearing from you.
We work hard to differentiate ourselves every day in the way we
conduct business. Here are some of the things that make us better
than other dealers:
1) Speed and Efficiency: Quick ordering,
processing, and shipping
Ordering: it is easy to place orders at our website, and you
receive e-mail confirmations of your orders immediately after they
are placed and when payments are applied.
Processing: we are well-staffed so that we can process and ship
your order quickly and answer any questions or resolve any problems
that might occur.
Inventory: we have currency in stock and ready to ship
Secure banking: we maintain multiple, excellent banking
relationships, making payment processing easy and offering you many
choices to pay for your currency.
2) Customer Service: How we make your experience
the best possible
Full staff so your orders are processed quickly.
Call Center so you can talk with a real person Monday to Saturday.
Live Chat available during the day and after hours for your
Special promotions to reward our loyal customers.
New programs based on your needs.
Full range of payment methods: eCheck, cashier’s check, money
order, bank wire transfer, and COD.
Options for receiving payment in precious metals or foreign
Competitive low pricing.
Best exchange rates in the industry.
Wide selection of currencies. If you do not see what you want,
just ask and we can get it.
3) Regulatory Compliance: You can trust
Registered with the US Treasury Department and successfully
completed three Anti-Money Laundering audits.
Licensed in multiple states where required by state law.
Working with regulatory agencies to ensure we are meeting or
exceeding all standards and regulations.
In business continuously for 10 years with the same name,
location, and owners.
Follow rigorous procedures for sourcing the currencies we sell,
ensuring that your purchase is protected and your currency is
Frank Bell Chief Operating Officer Sterling Currency Group / DinarBanker
If you have any questions, please visit our Contact Us page for Live Chat or
to request help through our ticket system. You can also call us at
1-888-346-2771 M -
F from 9 AM to 8 PM and
Saturday from 9 AM to 5 PM Eastern Time. Please do
not reply to this e-mail.